Denise Goldberg's blog

Monday, May 02, 2011

An email from a dog

When Denise opened her email tonight I could hear her laughing, so I bounced over to the computer to see what was so amusing. Oh! She got an email from a dachshund! It was from Dash the Dog, from Zappos. She was planning to buy a new pair of hiking shoes, and I guess she put them in her shopping cart and forgot about them. Oops! Zappos sent a message to tell Denise that Dash was looking after her shoes.

Denise said they do that to help push people into following up and buying things. It made her laugh, and her feet really did want new hiking shoes, so in this case I guess it was a good thing.

--- Rover

Zappos, a letter from Dash the dog